1. Information We Collect
When you contact Hostera 24 or place an order, we may collect your name, email address, preferred domain details, project files, and service-related messages.
When you contact Hostera 24 or place an order, we may collect your name, email address, preferred domain details, project files, and service-related messages.
We use collected data to deliver hosting services, communicate about your order, process payments, and provide customer support.
Payments are processed through third-party providers (for example, Stripe). Hostera 24 does not store full payment card details on its own servers.
We do not sell your personal information. Data may be shared only with trusted service providers needed to run the service, such as payment processors, infrastructure providers, and email providers.
We retain data only as long as needed for service delivery, compliance, billing records, and support. You can request deletion of your personal data, subject to legal obligations.
We take reasonable technical and organizational measures to protect your data. No method of internet transmission or storage is 100% secure, and absolute security cannot be guaranteed.
Depending on your jurisdiction, you may have rights to access, update, delete, or object to processing of your personal data.
For privacy questions or requests, contact hello@hostera24.com.